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PROGRAM SERVICES

Capital EAP recognizes the need to be flexible and strives to involve employers to the fullest extent in implementing a customized EAP program. Each Capital EAP program will reflect subtle differences based on the unique needs of each employer, however, the following benefits are an essential part of each Capital EAP contract:

Services to Employers, Managers and Human Resource Professionals

  • Orientation and training to assist in effective utilization of the EAP
  • Confidential consultations regarding workplace issues such as sexual harassment, discrimination, impaired employees and interpersonal conflicts among co-workers
  • Workplace interventions to assist with interpersonal conflicts, systems or policy changes and other issues effecting the production and wellness of an entire department or office
  • Assistance with transitioning through changes
  • Critical Incident Stress Management (CISM) - Consultation, defusing and/or debriefing to minimize the effects of a traumatic event in the workplace
  • 24 hour emergency services
  • Intervention assistance with troubled employees
  • Training in management skills and workplace issues
    • Assistance with policy and procedure development related to EAP
  • Program utilization reporting and evaluation

Services to Employees and Dependent Family Members

  • Orientation on the EAP services and how to use them
  • Problem assessment, brief counseling and referrals to assist with personal or job related issues
  • 24 hour emergency services
  • Depression screening
  • Legal referrals
  • Financial referrals
  • Professional/personal development and wellness workshops

For further information, contact us at CAPITALEAP@FCSALBANY.org or by phone (518) 465-3813.

 

What is an EAP? Why does my company need an EAP? Why is Capital EAP the right choice?
Program services which support employers, managers and human resources along with employees and their families are essential to an effective EAP.
Capital EAP's interactive training workshops focus on professional development, skill building, personal development, wellness and address current workplace and life issues.
Capital EAP member employees and their families can find benefit information, instructions on how to use the services.
Information, specifically for human resource professionals of Capital EAP member companies, on program updates, events and articles.
Information for clinical providers interested in joining Capital EAP's extensive affiliate network.