UNITED WAY 211 NORTHEAST REGION is a program of Family and Children’s Service of the Capital Region in collaboration with United Way of the Greater Capital Region. |
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What is 2-1-1?
2-1-1 is an easy to remember telephone number that connects people with important community services -- from finding an after-school program to securing adequate care for a child or an aging parent. 2-1-1 can also connect people with opportunities to serve the community as volunteers.
(Callers from outside our 12 county region may call, toll free (888) 366-3211.)
Faced with a dramatic increase in the number of agencies and help-lines, people often don’t know where to turn. People may go without these necessary services because they do not know where to start. 2-1-1 helps people find and give help.
When you call 2-1-1:
Information and Referral Specialists will ask about where you live and what you need. They will give you information about programs and services in your community who can help with Basic Human Needs,, Physical and Mental Health, Work Support, Support for Elderly and the Disabled, and Children, Youth, and Family Support. Calls to 2-1-1 are confidential.
After several years of planning and preparation, we are happy to invite you to the public launch of United Way 2-1-1 serving the Northeast Region of New York!
Please plan to join us on Monday, April 27 at 10 a.m. at the call center, located at Family and Children’s Service of the Capital Region, 650 Warren Street in Albany.
The best way to predict the future is to create it.
Hours of Operation
Mon - Fri 9:00am to 9:00pm
Call Us at (518) 462-6531
or Contact Phil Rainer
Family and Children’s Service of the Capital Region is the oldest counseling and family service not-for-profit in the country. Today, the organization provides thousands of families and individuals with the counseling, programs and information resources they need to maintain satisfying and healthy lives. Clients may benefit from flexibly scheduled counseling and specialty services that are provided by seasoned licensed therapists and information professionals. There are a number of services that are outlined below. Go to the programs link for more information:
Each year, one out of five employees faces a significant problem that disrupts life at home and reduces productivity at work.
To learn how we can help your organization,
Call Us at (518) 465-3813
or Contact Kathy Van Aken
Depressed? In Crisis?
We listen when you need it most.
Call Us at (518) 689-4673
or Contact Jill Ordonez
Is Gambling Destroying your life?
We Can Help.
Mon to Fri 9:00am to 8:00pm
Call Us at (518) 462-6531 Ext 138
or Contact Nina Saponara
Age does not yield superiority;
passion and love put everyone
on an equal playing field.
It is not enough to stare up the steps
--we must step up the stairs.
We listen when you need us
Call (518) 455-8911
or Contact Angela Rackley